Privacy Policy

The Christmas Pyjamas Ltd Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thechristmaspyjamas.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use these in the following ways:

1. Site functionality: to enable you to do things like add items to your bag

2. Site analytics: to help us understand how our customers use the site and improve it

3. Customer preference: to help us personalise the site for you, eg remembering your language and currency options

4. Targeting and advertising: to deliver relevant ads to you and to limit the number of times you will see an ad, and to help us measure how effective and relevant our ads are

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

OTHER DEVICE INFORMATION

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
  
  Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Paypal details, email address, and phone number. We refer to this information as “Order Information”.
  
  When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
  
  HOW DO WE USE YOUR PERSONAL INFORMATION?
  We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  - Communicate with you;
  - Screen our orders for potential risk or fraud; and
  - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  - We will from time to time email you special offers that we feel may interest you. You can at any time opt-out of these. 
  
  We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  
  We also use the Device Information to show you our advertising on social media platforms like Facebook and Instagram. 
  
  SHARING YOUR PERSONAL INFORMATION
  We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix Stores to power our online store--you can read more about how Wix Stores uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 
  
  Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  
  BEHAVIOURAL ADVERTISING
  As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
  
  You can opt-out of targeted advertising by using the links below:
  - Facebook: https://www.facebook.com/settings/?tab=ads
  - Google: https://www.google.com/settings/ads/anonymous
  
  Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
  
  DO NOT TRACK
  Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
  
  YOUR RIGHTS
  If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
  
  Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
  
  DATA RETENTION
  When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
  
  CHANGES
  We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
  
  CONTACT US
  
  Sales & Marketing emails
  Unsolicited sales or marketing emails are strictly prohibited. Any such messages will be ignored and reported to the Information Commissioner's Office (ICO) under UK data protection and anti-spam regulations. Persistent abuse may also be reported to your email service provider for further action.
• 
  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at returns@thechristmaspyjamas.co.uk
  
  This privacy policy was last updated on 3rd September 2022