Delivery

Delivery UK

Spend over Β£99 and receive FREE delivery*

Royal Mail 2nd Class Signed & TrackedΒ  Β£3.99
Royal MailΒ 1st Class Signed & TrackedΒ  Β Β£4.99
Royal Mail GuaranteedΒ Next DayΒ Β£11.99
DHL Express (Next day)Β Β£11.99Β 
⚑FAST TRACK Next Day⚑£15.00 (1pm cut off)

IMPORTANT
(During busy periods, processing times can be up to 3 days)
Select our ⚑Fast Track⚑ Queue Jump service for a guaranteed next day. 

PLEASE NOTE:
Bank holidays, Saturdays & Sundays are not classed as "next day" delivery days.
During the holidays, shipping times may be slightly delayed.Β 
* Free delivery only applied to England, Scotland and Wales
------------------------------------------------------------------------------
United States Of America & Canada
RM Tracked and Signed (5-7 Days) = Β£26.00
DHL ExpressΒ  (1-2 Working days) = Β£35.00
------------------------------------------------------------------------------
Northern Ireland
RM Tracked and Signed (5-7 Days)Β = Β£4.99
DHL ExpressΒ  (1-2 Working days) = Β£9.99
------------------------------------------------------------------------------
Republic of Ireland
RM Tracked and Signed (5-7 Days) = Β£11.99
UPS (2-3 Working days) = Β£15.00
------------------------------------------------------------------------------

France, Germany, Italy, The Netherlands & Spain
RM Tracked and Signed (5-7 Days) = Β£11.99
UPS Express 1-3 Working Days = Β£19.99
------------------------------------------------------------------------------
Rest of Europe (European Union)Β 
RM Tracked and Signed (5-7 Days) = Β£19.99
UPS Express 2-3 Working DaysΒ  = Β£22.99
------------------------------------------------------------------------------

Australia & New Zealand
RM Tracked and Signed (5-7 Days) = Β£39.99
DHL ExpressΒ  (1-3 Working days) = Β£47.00
------------------------------------------------------------------------------

United Arab Emirates
DHL Express (2 Business Days) = Β£45.00
UPS ExpressΒ  (2-3 Working days) = Β£37.00
------------------------------------------------------------------------------

The rest of the world:
RM Tracked and Signed (5-7 Days)Β = Β£24.99
Fedex or UPSΒ  (2-3 Working days) =Β Β£39.99

IMPORTANT
Delivery prices may vary over time based on courier rate adjustments. The most up-to-date shipping costs will be displayed at checkout.
------------------------------------------------------------------------------

Please Note: While it’s extremely rare due to the value of our products, some orders may occasionally face minor delays or additional taxes during customs processing. In rare cases, severe weather conditions may also impact delivery times.


Order Processing Times:
(This is the time it takes us pick, pack and pass your order to our courier)

Stock items (including Signature Christmas Pyjamas)Β 
1-3 Days

⚑FAST TRACK Next Day⚑
Allows your order to queue jump and arrives next day (1pm cut off)
(only available with Signature Christmas Pyjamas)Β 

Personalised Products
7 DaysΒ 

Pre-order items
2-4 weeks

Β 

See below for some of our most commonly asked questions and answers. If you can’t find the answer you’re looking for, please feel free to contact us.

General information

Returns & Exchanges

Shipping & Delivery

How long to orders take?

Premium Exclusive PJs = Shipped next day
The Signature Range, designed only by us, has already been made and is in stock ready for super quick dispatch
PREMIUM SIGNATURE RANGE

You can select ⚑FAST TRACK Next Day⚑to queue jump (1pm cut off)

-----------

Kids Colouring PyjamasΒ =Β Shipped next day
These are in stock and dispatched the next working day.Β 
Kids colouring PJs

-----------

All other PJs
Everything else is based on a Pre-order basis and will take 2-4 weeks to arrive to you.Β 

-----------

Personalised Santa Sacks
Our items are in stock and ready. Each one is carefully personalised just for you, so please allow aroundΒ 7 working daysΒ before dispatch. The process is smooth and ensures every detail is perfect.
Santa sacks

We have daily collections from DHL and Royal Mail.

I need help with sizing

Our PJs are true to size and made from soft, stretchy 95% cotton for a comfy fit πŸ’«

If you’re between sizes, we suggest sizing up.

You can check our full [Size Guide Here], or message our friendly UK team β€” we’re happy to help you find the perfect fit! ❀️

Do you sell matching family sets?

Yes we do. We offer sizes for everyone, including babies, kids, adults and even pets.

Are they suitable for sensitive skin?

Yes, absolutely. Our premium Signature Range is made from super soft 95% cotton and has been loved by many families, including parents of children with sensitive skin. We’ve also received a number of positive customer reviews highlighting the softness and comfort of the fabric.

How do i contact you?

There are several ways to get in touch with us, however the quickest and easiest way is by completing our online contact form, as we check our emails daily.

CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.


Will you restock if sizes sell out?

Our annual stock arrives each September. If a product sells out after this time, unfortunately we’re unable to restock it again until the following year.

What payments do you accept?

We accept all major credit cards including Visa, Maestro, Debit and AMEX.

We also accept Apple Pay, Paypal and Clearpay.

How should I wash the PJs?

Caring for your PJs is essential to ensure they last for many years and can even be passed down to a sibling or friend.

Click HERE for full information




Money is tight, can i spread the payments?

Yes, absolutely. We understand that times can be tough for many families right now, which is why we offer Clearpay.

This allows you to spread the cost of your order over instalments with 0% interest β€” we cover the fees.

What are your Premium Signature Pyjamas?

Our Premium Signature Pyjamas are part of our exclusive in-house range, designed by us, made from ultra-soft 95% cotton, and crafted for lasting comfort and quality.

Each set is fully stocked and ready for next-day dispatch.

You can explore the full collection on our β€œPremium Range” page.


Do you offer Gift Wrapping

Yes, we do! Each order is carefully packed with our festive Christmas tissue paper and placed in a magical gift bag / gift box.

We can also send your order directly to a loved one and include a personalised Christmas card message.




Issue or missing order

If you experience any issues with your order or believe your parcel may be missing, please contact us using the form below and our team will be happy to help.


CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.




Are your reviews legit?

Yes, all of our reviews are 100% genuine.

We collect reviews through our automated review system, which invites verified customers to leave feedback after making a purchase.

We also import genuine customer reviews from Etsy and Trustpilot, where we proudly hold an Excellent rating.

Unlike many online stores, we only display genuine reviews from verified customers.



Can i become an influencer for you?

We’re looking for cheerful influencers to join our Christmas PJ squad. Whether you're a content pro, a merry mum, or have the most adorable little elves, come help us share the holiday spirit in our super cute matching pyjamas.

Sign up today and let’s make this Christmas the snuggliest one yet!

GET STARTED


Can i sell your products in my store?

Yes, absolutely. We offer aΒ drop shipping service, meaning we’ll ship your customer’s orders directly to them on your behalf. All packaging and paperwork can feature your company branding, so it looks like it has come straight from you.

This removes the hassle of holding stock or managing dispatch. You simply sell the products, take the payment, and we’ll handle the rest.

To get started, pleaseΒ CLICK HERE



Where are you based?

Letchworth, Hertfordshire, United Kingdom.

If you're local to us, you can collect your order.


Can I exchange my order for a different size

Yes absolutely you can. We've made it very quick and easy too.

For full exchange / returns policy & information, please visit our returns & exchanges page.

Can i return my order?

We offer a14 day money back guarantee, so you can shop with confidence.

For full returns policy & information, please visit our returns & exchanges page.

Are personalised items returnable?

Unfortunately, we are unable to accept returns or exchanges on personalised items, as they are custom-made specifically for your order.

How long do refunds take?

Once we’ve received your returned items, refunds are usually processed within 2–3 working days. However, during our busy peak periods, please allow up to 2 weeks for your refund to be completed.

What happens If I order the wrong size?

Ordered the wrong size? No problem at all!
We’ll happily exchange it for you, quick and easy.

Simply visit our Returns & Exchange Page to request a size swap, and we’ll guide you through the short process.

We want you to feel comfortable and confident in your order, so don’t worry, we’ll make sure you get the perfect fit.

How long do orders take to arrive?

Most of our products are available for same-day dispatch. Simply click on any product to view the estimated delivery timeframe.

You can also find our full shipping information and delivery prices below:

SHIPPING & DELIVERY

Where do you ship to?

We ship worldwide and partner with DHL & Royal Mail to provide fast, reliable delivery services.

SHIPPING & DELIVERY

Do you offer free delivery?

Yes we do, if you spend over Β£99 then we will cover the shipping costs (UK)

Do you offer next day delivery?

Yes, we do. Place your order before 2pm and we guarantee delivery by the next working day within the UK.

What time is your same day dispatch cut-off?

2pm (UK time)

Can I track my order?

Yes, absolutely. Once your order has been dispatched, we’ll send you a confirmation email along with your tracking number so you can follow your parcel every step of the way.

Which couriers do you use?

Royal Mail and DHL