Exchanges & Returns

Premium Exclusive PJs = Shipped next day
The Signature Range, designed only by us, has already been made and is in stock ready for super quick dispatch
PREMIUM SIGNATURE RANGE

You can select ⚡FAST TRACK Next Day⚡to queue jump (1pm cut off)

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Kids Colouring Pyjamas = Shipped next day
These are in stock and dispatched the next working day. 
Kids colouring PJs

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All other PJs
Everything else is based on a Pre-order basis and will take 2-4 weeks to arrive to you. 

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Personalised Santa Sacks
Our items are in stock and ready. Each one is carefully personalised just for you, so please allow around 7 working days before dispatch. The process is smooth and ensures every detail is perfect.
Santa sacks

We have daily collections from DHL and Royal Mail.

Our PJs are true to size and made from soft, stretchy 95% cotton for a comfy fit 💫

If you’re between sizes, we suggest sizing up.

You can check our full [Size Guide Here], or message our friendly UK team — we’re happy to help you find the perfect fit! ❤️

Yes we do. We offer sizes for everyone, including babies, kids, adults and even pets.

Yes, absolutely. Our premium Signature Range is made from super soft 95% cotton and has been loved by many families, including parents of children with sensitive skin. We’ve also received a number of positive customer reviews highlighting the softness and comfort of the fabric.

There are several ways to get in touch with us, however the quickest and easiest way is by completing our online contact form, as we check our emails daily.

CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.

Our annual stock arrives each September. If a product sells out after this time, unfortunately we’re unable to restock it again until the following year.

We accept all major credit cards including Visa, Maestro, Debit and AMEX.

We also accept Apple Pay, Paypal and Clearpay.

Caring for your PJs is essential to ensure they last for many years and can even be passed down to a sibling or friend.

Click HERE for full information

Yes, absolutely. We understand that times can be tough for many families right now, which is why we offer Clearpay.

This allows you to spread the cost of your order over instalments with 0% interest — we cover the fees.

Our Premium Signature Pyjamas are part of our exclusive in-house range, designed by us, made from ultra-soft 95% cotton, and crafted for lasting comfort and quality.

Each set is fully stocked and ready for next-day dispatch.

You can explore the full collection on our “Premium Range” page.

Yes, we do! Each order is carefully packed with our festive Christmas tissue paper and placed in a magical gift bag / gift box.

We can also send your order directly to a loved one and include a personalised Christmas card message.

If you experience any issues with your order or believe your parcel may be missing, please contact us using the form below and our team will be happy to help.


CLICK HERE TO CONTACT US
Please note that we do not respond to unsolicited sales, marketing, or promotional emails.

Yes, all of our reviews are 100% genuine.

We collect reviews through our automated review system, which invites verified customers to leave feedback after making a purchase.

We also import genuine customer reviews from Etsy and Trustpilot, where we proudly hold an Excellent rating.

Unlike many online stores, we only display genuine reviews from verified customers.

We’re looking for cheerful influencers to join our Christmas PJ squad. Whether you're a content pro, a merry mum, or have the most adorable little elves, come help us share the holiday spirit in our super cute matching pyjamas.

Sign up today and let’s make this Christmas the snuggliest one yet!

GET STARTED

Yes, absolutely. We offer a drop shipping service, meaning we’ll ship your customer’s orders directly to them on your behalf. All packaging and paperwork can feature your company branding, so it looks like it has come straight from you.

This removes the hassle of holding stock or managing dispatch. You simply sell the products, take the payment, and we’ll handle the rest.

To get started, please CLICK HERE

Letchworth, Hertfordshire, United Kingdom.

If you're local to us, you can collect your order.

Yes absolutely you can. We've made it very quick and easy too.

For full exchange / returns policy & information, please visit our returns & exchanges page.

We offer a14 day money back guarantee, so you can shop with confidence.

For full returns policy & information, please visit our returns & exchanges page.

Unfortunately, we are unable to accept returns or exchanges on personalised items, as they are custom-made specifically for your order.

Once we’ve received your returned items, refunds are usually processed within 2–3 working days. However, during our busy peak periods, please allow up to 2 weeks for your refund to be completed.

Ordered the wrong size? No problem at all!
We’ll happily exchange it for you, quick and easy.

Simply visit our Returns & Exchange Page to request a size swap, and we’ll guide you through the short process.

We want you to feel comfortable and confident in your order, so don’t worry, we’ll make sure you get the perfect fit.

Most of our products are available for same-day dispatch. Simply click on any product to view the estimated delivery timeframe.

You can also find our full shipping information and delivery prices below:

SHIPPING & DELIVERY

We ship worldwide and partner with DHL & Royal Mail to provide fast, reliable delivery services.

SHIPPING & DELIVERY

Yes we do, if you spend over £99 then we will cover the shipping costs (UK)

Yes, we do. Place your order before 2pm and we guarantee delivery by the next working day within the UK.

2pm (UK time)

Yes, absolutely. Once your order has been dispatched, we’ll send you a confirmation email along with your tracking number so you can follow your parcel every step of the way.

Royal Mail and DHL